At Rayna Tours, we immensely value our customer's privacy and make sure we do not collect any data other than the details pertaining to or necessary for our bookings. We make every effort to be vigilant of our customer’s right to privacy while using our website. Here is a summary of our scope of commitment in relation to your information.
We collect your information when you reach out to us for some inquiry or while making a booking. The information usually includes your name, contact number, address, email id, card details, travel terms, and source of referral. Kindly note that post submission of your details, you give permission to Rayna Tours to use your information for efficiently processing the bookings.
Rayna Tours will use any personal information of a customer found through this website to process bookings, verify credit card details, and give relevant information with respect to the customer's travel or any other additional services our customer would like to avail of. This information will also be used for audit purposes, research and activities aimed to improve the performance of our website.
In certain situations, like a court order or a legal proceeding, we may be required to disclose your information, if we feel that such disclosure is pertinent to protect our company’s rights.
We frequently collect information from the website, with the help of patterns through weblogs and third-party service providers. But this data is mostly used to analyze the efficiency of our website's content and features.
You can choose to ‘opt-out’ from receiving any marketing material by way of newsletters or promotional emails and thus avoid sharing certain personal information. If you wish, you can request us not to send advertising information from Rayna Tours or our affiliate websites.
Rayna Tours conducts several surveys, contents, and drawings on the site. We collaborate with third-party sponsors for certain content, and they are organized by them. You will be informed at the time of the contest about the involvement of a particular third party and their extent of using your personal information. Since participating in these contests is optional, it’s solely at your discretion whether to participate in them and reveal your personal information.
All transactions on our site are carried out through our secured server. This maintains the accuracy of the information and avoids unauthorized access to our customer's personal information. Additionally, we use technical safeguard systems such as encryption, socket layers, and firewalls to safeguard your sensitive information like credit card details. etc.